feat(side-conversations): side conversations#67
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Port side conversations from the Laravel reference. Adds SideConversation and SideConversationReply models + tables (private internal/email threads attached to a ticket, opened with a first reply, appendable, and closable) and a SideConversationService enforcing the rules: subject and body required, channel must be internal or email.
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Ports side conversations from the Laravel reference, closing WordPress''s last core-engine parity gap.
What
SideConversation+SideConversationReplymodels + tables (escalated_side_conversations,escalated_side_conversation_repliesvia dbDelta): private internal/email threads attached to a ticket. A conversation opens with a first reply, replies append, and it can be closed. Channel ∈ {internal,email}; statusopen→closed. Purevalid_channel()helper.SideConversationService— mirrors the LaravelSideConversationController:create()(validates subject/channel/body, opens with first reply),add_reply(),close(),for_ticket()(newest first, replies attached).Verification
php -lclean on all files.vendor/bin/pint --test(the lint CI gate) passes on all changed files.Test_Side_Conversation_Service— purevalid_channeltest + live-wpdb flow (create opens with first reply; rejects empty subject/body + bad channel; reply + close; for_ticket attaches replies newest-first). Runs in CI against the WP test harness.